UX Designer

Syniti is an innovative, global leader in Enterprise Data Management. With smart and powerful resources like our award-winning software platform and premier consultants, Syniti helps the world’s top enterprises create unique advantage and value with their data. Whether the goal is bringing new products to market faster, accelerating time-to-value for a new ERP system or corporate acquisition, powering new AI/ML initiatives, or increasing profitability by eliminating inefficiencies, Syniti ensures your business’s data is a high-performing and trusted asset. Syniti is also a preferred data solution used by the world’s top system integrators, and a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

The UX/Product Designer is a member of the team responsible for the strategy, roadmap and feature definition of Syniti’s products and solutions. They will perform thorough research of the markets and market segments that Syniti addresses or will address in the future. The Product Designer should be an evangelist for the products and solutions and should ensure all necessary departments in the organization understand the problems that are being solved, along with the value to the customer and the differentiation from our competitors. They will work with product owners or directly with the engineering, testing and documentation teams to define and communicate new product requirements as well as supporting the teams throughout the entire process. Leveraging market knowledge about the need and value of features will be required to prioritize the product backlog to ensure timely release of features.

What you will do

• Collaborate with cross-functional teams of product owners, subject matter experts, engineers and stakeholders to define product vision and requirements.
• Create user flows, wireframes, high fidelity mockups and prototypes to communicate design concepts to product and engineering teams.
• Drive user research (such as user interviews, contextual inquiries, qualitative and quantitative usability testing) and communicate findings to the organization.
• Contribute to maintaining and leveraging our current design system.
• Translate project details and product requirements into user centered experiences following UX best practices.
• Clearly articulate design solutions and expectations to the engineering, testing and documentation teams so the intent behind a new product or product enhancement is understood.
• Act as the voice of the customer so as to clearly communicate the value and impact of features and bugs.
• Engage directly with Syniti’s customers, leading design workshops, feedback sessions and user research exercises.

What it takes

• Bachelor’s degree or commensurate experience
• 3+ years of progressive experience in data software user experience design; remote experience preferred.
• Hands-on experience with modern interaction design tools such as Figma (our preferred tool), Sketch or Adobe XD.
• Current experience with UX within an Agile/Scrum engineering environment
• Experience with work item and defect tracking management systems (e.g JIRA).
• Experience in highly collaborative organizations and with constantly shifting product needs and goals.
• Experience running design workshops and activities that facilitate progression through the various stages of the design process.
• Ability to articulate design issues and thought process while presenting design solutions and recommendations to cross functional teams.
• Experience designing for complex, information dense interface such as data or ERP products.
• Strong portfolio demonstrating user-centered design approaches with detail-driven problem-solving use cases.
• Ability to drive initiatives from discovery through to completion with minimal need for supervision.
• Understanding of design for multiple form factors; mobile design is preferred but not required.
• Superior communication skills, verbal, written and visual with the ability to create design specs and deliverables for Engineering and Product teams that are clear and easily understood.
• A passion for creating user centered and innovative experiences for users.
• Team player capable of providing support across the organization to train and assist others.

WHAT WE OFFER

• Trust that you are good at what you’re doing. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our thing.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements and we always take the time to celebrate them.
• An open organisation. Hierarchies are not our thing and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen and ideas valued.