Delivery Partner

ABOUT US

Syniti, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data.

The ROLE

The Delivery Partner is a senior member of our Consulting organization, responsible for leading the delivery of critical projects for our customers, whilst also assisting with the future direction of our Practice-led model, by providing management direction and exercising influence over critical decisions.

WHAT YOU WILL DO

• Define and determine the direction of business opportunities and needs.
• Work to maximise the financial performance of your area of responsibility through delivery leadership of existing accounts and supporting the growth of new ones.
• Support multiple projects by collaborating with Project and Program Managers and leveraging resources to maximise project performance and minimise risk.
• Represent the organisation in a wide assortment of interactions, both inside and outside the organisation.
• Accountable for delivery quality and financial performance of their projects, which are typically across multiple customers.
• Provide overall program planning and deployment oversight for accounts within your Practice.
• Ensure that consultants working on their projects grow in functional, technical and consulting skills, particularly within the industry or practice assigned.
• Develop expectations for engagement management within the Americas region.
• Ensure continuity of personnel as needed (e.g., number, skills, C level).
• Effectively support engagement and proposal teams.
• Effectively manage the most difficult and complex relationships with important customers and partners.
• Assist in negotiating and approving business terms and conditions of contracts with customers and teaming partners.
• Work to seek out new opportunities within the client to maximise revenue opportunity.
• Listen to customer’s problems and develop solutions to drive deeper adoption of Syniti solutions.
• Raise delivery issues to appropriate levels within the customer and Syniti, highlighting when the initial objective of the engagement understanding is changing.
• Ensure the submission of project reports internally and externally alongside the PM or Delivery Lead where there is no PM staffed.
• Adhere to all PM score metrics in a timely manner.
• Proactively suggest process improvements in delivery methodology, approach or back office support functions.
• Watch for health of the team, escalating as required.
• Effectively supervise Project Managers and help them to achieve their career aspirations.
• Travel required up to 80%.

WHAT IT TAKES

• Proven experience in leading SAP migrations.
• Proven experience leading multi-disciplinary teams with on-shore and off-shore delivery teams.
• Participated and led several Project Management initiatives/activities.
• Experience in project delivery methodologies.
• PRINCE2 / PMP or equivalent experience.
• Essential to have experience in working on multiple concurrent projects.
• Strong technical knowledge and a desire to maintain technical excellence.
• An organised and methodical person who enjoys working in a collaborative environment.
• Strong attention to detail.
• Excellent presentation skills and ability to communicate in simple language to a variety of audiences.
• Strong stakeholder management and relationships builder.
• The ability to use your initiative and make decisions under pressure.
• Excellent written and verbal communication skills.

WHAT WE OFFER

• Trust in your talent. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our style.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements, and we always take the time to celebrate them.
• An open organisation. Titles don’t define access at Syniti. We stay humble regardless of where we sit in the organisation. We want to hear every voice, listen to all the ideas and make sure everyone’s work is seen and valued.

Our Commitment to Inclusion

At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. 

We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.