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Billing/AR Specialist I

Date: Sep 13, 2022

Location: Remote, MX

Company: Syniti

Syniti is an innovative, global leader in Enterprise Data Management. With smart and powerful resources like our award-winning software platform and premier consultants, Syniti helps the world’s top enterprises create unique advantage and value with their data. Whether the goal is bringing new products to market faster, accelerating time-to-value for a new ERP system or corporate acquisition, powering new AI/ML initiatives, or increasing profitability by eliminating inefficiencies, Syniti ensures your business’s data is a high-performing and trusted asset. Syniti is also a preferred data solution used by the world’s top system integrators, and a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.


General Description of the position

This position will be responsible for producing accurate and timely invoices for the billing of consulting services to assigned multifaceted global customers, and the subsequent collection of those invoices.  Comfort with foreign currency, exchange rates, and international business practices are required. This individual will be required to maintain and update departmental reports as assigned.


Essential Duties and Responsibilities

  • Collect and audit consultant time and expense submissions for complex global consulting services; approving and rejecting as necessary.  Ensure compliance with global customer and project guidelines.  Assist with the processing of global software/maintenance as necessary
  • Review contractual documents related to assigned customers and interpret accordingly.  Create and distribute accurate and complete invoices within established department and customer deadlines, with particular emphasis on foreign accounts
  • Perform weekly peer review of approved time and expense reports, and a monthly review of customer invoices, and PO burn rates to ensure accuracy
  • Perform analysis of the consultant and billed data; including statement of work status and client-requested burn rates, including reconciliation of travel credit cards.  Liaison to account leads and key internal departments within the company, on all matters related to the billing and collection of consulting services
  • Continuously monitor the accounts receivable aging reports to support the objective of sustaining the majority of receivables collected in a timely manner.  Troubleshoot AR and collection issues, escalating to the Director of Global Credit & Collections and/or Account Leads when issues need additional support
  • This role is expected to assist Finance and the Director of Global Credit & Collections with cash application questions, and inquiries as they arise
  • Assist with the creation of monthly billing and aging reports for distribution to peers; responsible for maintaining those reports for assigned workload.  Additional responsibilities include ad hoc reporting, and special projects as requested by the Director of Global Credit & Collections, as well as the design and upkeep of the department page on the company’s internal website
  • This individual will be required to provide coverage for other co-workers within the department, including the Senior Billing/AR Specialist position during PTO absences.



This role requires the ability to work independently.  Individual must possess strong PC, organization, analysis, problem solving, and interpersonal skills.  Proven audit skills are mandatory.   Time management skills and the capacity to work with and meet departmental deadlines are essential. Comfort with foreign currency, exchange rates, and international business practices are required.


Education and Experience

Bachelor’s degree preferred, plus 3 years of Billing/AR experience, preferably with Fortune 1000, large revenue customers.

Syniti is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.