Manager, Diamond Client Account

ABOUT US

Syniti, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. 

The ROLE

The Diamond Account Manager will focus on driving customer success, growth and alignment with Syniti’s DataFirst approach and philosophy for some of our largest and strategic clients.

This role will focus on:

• Formulating and executing a client success strategy for our diamond customers
• Embody executive presence, land executive meetings and drive conversations at leadership level
• Effectively communicate Syniti’s value proposition

This is a quota carrying role, responsible for managing and expanding large accounts. A successful candidate will be self-motivated, highly driven, goal-oriented and methodical.  Experience in enterprise data strategy, communicating gaps in project approaches, and navigating complex relationships across clients and partners will be critical to the success in this role. Also, demonstrated know-how across the full sales cycle from qualification to contract close is required.

[ This role has been designated as a remote position allowing qualified talent throughout the listed country to be considered for the opportunity.]

WHAT YOU WILL DO

• Establish trusted relationships with executive leadership teams within some of our largest accounts
• Orchestrate team selling alongside Marketing, SAP alliances, Solution Architects, and Regional Delivery Leaders
• Identify evolving client needs and develop new business with existing customers and/or identify other areas of growth to meet sales quotas
• Identify opportunities to strengthen existing client relationships with new solutions for emerging needs.
• Align closely with the Consulting services organization to ensure delivery quality of all consulting solutions.
• Oversee the design and development of proposals for diamond accounts.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Own and assist with resolving client requests or issue escalations as needed
• Travel 50% or more based on business need

WHAT IT TAKES

• 10+ years of experience in IT software & services sales or consulting
• Proven ability to drive strategic customer conversations with executive leadership teams
• Impeccable executive communication skills and experience working directly with executive decision makers
• Proven ability to translate prospective customer’s objectives into solutions enabled by our products/consultants
• Proven ability to develop and maintain strong client and partner relationships that will cultivate business opportunities and value for clients
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Exceptional interpersonal skills, including teamwork, facilitation and negotiation
• Self-starter with independent drive and ability to deliver results under pressure
• Bachelor’s degree in Business Administration, IT or related field
• Be fully aligned to the core values of our organization which are: 

• Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have. 
• Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday. 
• Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day. 
• Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. 

WHAT WE OFFER

• Trust in your talent. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our style.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements, and we always take the time to celebrate them.
• An open organisation. Titles don’t define access at Syniti. We stay humble regardless of where we sit in the organisation. We want to hear every voice, listen to all the ideas and make sure everyone’s work is seen and valued.

Syniti discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Syniti, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for this role is $170,000 - $210,000. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

Our Commitment to Inclusion 

At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. 

We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.