Manager, Technical Program

ABOUT US

Syniti part of Capgemini is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth. At Syniti, we tackle the hardest work in data for the world’s largest organizations. As the industry’s only pure-play data company, we combine our Data First strategy, intelligent software and team of 100% data-focused experts to turn complex data initiatives into quantifiable business success

Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage. We’ve enabled more than 5,000 successful projects and we’re a trusted partner for global enterprises and organizations throughout their data journeys.

Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.

As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Headquartered in Boston, Massachusetts with offices in countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

THE ROLE

As a Technical Project Manager at Syniti, you will drive high-impact projects related the Syniti Knowledge Platform—the core solution enabling our customers to manage, migrate, and govern enterprise data. Collaborating across product management, engineering, operations, and customer-facing teams, you will establish and execute projects that ensure roadmap items are delivered consistently and meet timeline commitments and value generation objectives.

We seek a skilled program manager with strong business operations expertise and a track record of building and refining processes that scale. This role demands the leadership to guide complex projects to completion, along with deep familiarity with developer tools and engineering practices. The ideal candidate will excel at fostering alignment, accountability, and collaboration across diverse cross-functional teams.

WHAT YOU WILL DO

• Program Management: Coordinate across Product Management, Engineering, and Operations to drive delivery of Syniti Knowledge Platform enhancements aligned with business objectives
• Project Initiation: Define charters that clarify business value, scope, timelines, success measures, and team accountabilities
• Project Planning: Translate roadmap items into actionable plans with clear goals, milestones, dependencies, and deliverables. Identify risks and ensure planning standards are followed
• Project Execution: Maintain project progress through effective tracking, collaboration, issue resolution, and risk management
• Team Accountability: Ensure teams meet commitments and outcomes by navigating roadblocks, addressing risks, and resolving collaboration challenges
• Cross-Functional Collaboration: Facilitate alignment across engineering, product, operations, compliance, and customer-facing teams
• Standards and Processes: Help define, implement, and improve project management standards, tools, frameworks, and metrics. Monitor execution and identify opportunities for continuous improvement
• Tools & Systems: Oversee proper use of Jira, GitHub, CI/CD, and related systems to ensure accurate and reliable project management information

WHAT IT TAKES

• Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent professional experience
• Demonstrated experience in project management or business operations within a Product & Engineering organization
• Strong expertise in building, implementing, and measuring processes, frameworks, and operational metrics
• Familiarity with tools that support developer productivity (e.g., Jira, GitHub, Confluence, CI/CD systems)
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly to all levels of the organization
• Tenacity, persistence, and detail orientation — able to push complex projects through to successful completion
• Bonus: Experience with release management, governance, and compliance in a SaaS or enterprise software environment
• Bonus: Experience managing vendor performance
• Be fully aligned to our core values: 

• Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have. 
• Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday. 
• Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day. 
• Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. 

WHAT WE OFFER

• Trust that you are good at what you’re doing. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our thing.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements and we always take the time to celebrate them.
• An open organisation. Hierarchies are not our thing and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen and ideas valued.

Our Commitment to Inclusion

At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. 

We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.