Resource Management Assistant

ABOUT US

Syniti is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.

Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage.

Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.

As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Syniti is also a preferred data solution used by the world’s top system integrators. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

The ROLE

The role of Resource Management (RM) Assistant is integral to the successful and punctual delivery of projects, providing support to the EMEA Resource Management team to ensure the effective deployment, utilisation and development of resources, whilst also focusing on achieving the best commercial outcomes for the company.

[ This role has been designated as a remote position allowing qualified talent throughout the listed country to be considered for the opportunity. #LI-DNI

WHAT YOU WILL DO

• Complete project set ups in Kimble for new fixed price and T&M SOWs and change orders using draft paperwork/resource plans so that the project is ready to set to Closed Won once signed.

• Set projects to closed won once contracts are signed following RM process to ensure details and resource assignments are correct.

• Send deployment emails to confirm resource assignments, ensuring the correct details are included on the email, including how to book travel if relevant for the role.

• Assist with management of consultant resource records in Kimble:

• Create resource records for new starters in Kimble (salaried employees and contractors) ensuring the correct cost and C-level details are included.
• Create Contractor Helpdesk tickets to set up their System access.
• Close records for leavers in EMEA (once all time and expenses have been approved, and any future project assignments have been removed).
• Maintain resource records as required to keep info up to date (average costs adjustments, C-level changes due to promotions, adjusting business units etc).

• Maintenance of Kimble data:

• Assist with Kimble Cleansing Activities for EMEA projects by using the Assignment Search view to: ensure there are no overlaps between existing and follow on projects; start/end dates are correct and that hours are correctly forecast in order to maintain accurate financial forecasts.
• Assist with Kimble Cleansing Activities for EMEA projects by using the Resource Schedule view to ensure that resources are not over-utilised, especially where they are assigned to more than 1 project, in order to avoid risks to revenue forecast.
• Liaise with Delivery Partners and/or Project Leads to ensure Kimble assignments are kept accurate in terms of start/end dates & forecast hours to ensure that financial forecasts are accurate and so that RM have accurate roll off dates for future resource planning.

• Run Time and Expense Reports for PM’s or DP’s if required.

• Support with time approvals and moving hours around when needed.

• Assist with maintaining up to date info on the Consulting App:

• Ensure all Resumes and skills are uploaded onto the Consulting App for new hires, so that RM have access to their skillset and CVs are readily available for proposing to projects.
• Chase existing consultants to update their existing skills and CVs after 6 months if needed, or before rolling off a project to ensure that RM have the latest version available for proposing for their next role.

• Assist with onboarding new Contractors:

• Create Contractor Helpdesk tickets to set up their System access.
• Update details on Contractor internal spreadsheets.
• Invoice checking and approvals.

• Support consultants with Kimble queries

• Support with other RM activities as needed, including covering additional tasks during holidays for existing RM team members.

WHAT IT TAKES

• Experience within an administrative role, ideally including data entry and database management.
• Strong attention to detail and ability to recognize/question when information doesn’t look right.
• Strong communicator with ability to build relationships with peers and other colleagues.
• Desire to learn new processes and be adaptable to change.
• Strong organizational skills and ability to prioritise tasks.
• Proficient user of Microsoft Office Suite (Word, Excel, Powerpoint etc).

• Be fully aligned to our core values: 

• Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have. 
• Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday. 
• Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day. 
• Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. 

WHAT WE OFFER

• Trust that you are good at what you’re doing. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our thing.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements and we always take the time to celebrate them.
• An open organisation. Hierarchies are not our thing and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen and ideas valued.