Sr. Manager, SRE

ABOUT US

Syniti is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.

Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage.

Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.

As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Syniti is also a preferred data solution used by the world’s top system integrators. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

THE ROLE

The Cloud Operations organization supports the global delivery of Syniti’s SaaS and hosted environments in alignment with FedRAMP High, CMMC Level 2, ITAR, Cyber Essentials Plus (UK), and SecNumCloud (France) standards. This leader will oversee a team of Principal and Senior SREs delivering infrastructure automation, observability, and operational scalability across multi-cloud and multi-region architectures.

The Sr. Manager of SRE will drive the adoption of Infrastructure-as-Code (IaC), service mesh, and secure service-to-service identity frameworks across AWS and Azure footprints. This role is critical to achieving Syniti’s Northstar objectives of compliance, zero-touch operations, and 10x scale.

WHAT YOU WILL DO

• Lead the global SRE team in delivering resilient, cost-efficient, and highly automated runtime environments.
• Drive SRE architecture and roadmap execution across AWS, Azure, and on-prem extensions (e.g., Outposts).
• Ensure alignment with compliance goals (FedRAMP, IL4/IL5, CMMC 2.0, Cyber Essentials+, SecNumCloud).
• Mentor SREs in developing orchestration pipelines, IaC modules, and secure API integrations.
• Partner with InfoSec, Infrastructure Engineering, and Dev teams to enforce Zero Trust patterns.
• • Define and implement regional resiliency standards for global SaaS availability and continuity.
• • Identify toil and lead initiatives to eliminate it through engineering solutions.
• • Serve as the senior escalation point for complex incident triage and root cause analysis.
• • Champion platform telemetry, customer-facing audit logs, and continuous observability improvements.

WHAT IT TAKES

• Strong leadership skills with the ability to mentor and coach senior-level engineers.
• Experience managing distributed teams across US, Canada, EU, and global time zones.
• Excellent communication and cross-functional collaboration capabilities.
• Strong understanding of cloud-native patterns, service-level objectives (SLOs), and error budgets.
• Proven ability to translate operational pain points into engineering deliverables.

Technical Skills & Experience

• 15+ years of experience in infrastructure, SRE, or platform engineering roles.
• 5+ years of team management or technical leadership in SRE or DevOps.
• 3+ years of experience building and scaling CI/CD pipelines with tools such as GitHub Actions, ArgoCD, or Terraform Cloud.
• 2+ years of software development experience
• Extensive experience with AWS and Azure managed services (EKS, AKS, RDS, Storage, ALB/NLB).
• Hands-on experience with Kubernetes, GitOps, and service mesh (e.g., Istio, Linkerd).
• Strong automation experience using Python, Bash, or Go.
• Experience implementing FedRAMP, CMMC, or comparable regulatory requirements.
• Familiarity with secrets management, workload identity federation, and boundaryless access control (e.g., SPIFFE, IRSA).

WHAT WE OFFER

• Trust that you are good at what you’re doing. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our thing.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements and we always take the time to celebrate them.
• An open organisation. Hierarchies are not our thing and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen and ideas valued.

Our Commitment to Inclusion

At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. 

We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.