Training Coordinator
Date: Jul 29, 2025
Location: Remote, US
Company: Syniti
ABOUT US
Syniti, part of Capgemini is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth. At Syniti, we tackle the hardest work in data for the world’s largest organizations. As the industry’s only pure-play data company, we combine our Data First strategy, intelligent software and team of 100% data-focused experts to turn complex data initiatives into quantifiable business success.
Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage. We’ve enabled more than 5,000 successful projects and we’re a trusted partner for global enterprises and organizations throughout their data journeys.
Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.
As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Headquartered in Boston, Massachusetts with offices in countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives
THE ROLE
Syniti, part of Capgemini is looking for a dynamic and organized Training Coordinator to join our Education Services Department. The ideal candidate will be responsible for coordinating and administering educational programs, ensuring smooth operations and effective delivery of training services. This role requires excellent organizational skills, attention to detail, customer service skills, and the ability to work collaboratively with both internal and external stakeholders.
WHAT YOU WILL DO
- Program Coordination: Coordinate and manage the scheduling, logistics, and delivery of educational programs and training sessions.
- Communication: Serve as the primary point of contact for instructors, learners, and other stakeholders. Provide timely and effective communication regarding program details and updates.
- Resource Management: Ensure that all necessary materials, resources, and equipment are available and prepared for training sessions.
- Data Management: Maintain accurate records of program attendance, learner progress, and feedback. Generate reports to track program effectiveness and identify areas for improvement.
- Support Services: Provide administrative support to the Education Services team, including managing training calendars, organizing customer and partner meetings, and handling correspondence.
- Quality Assurance: Monitor and evaluate the quality of educational programs and services. Implement improvements based on feedback, best practices, and efficiencies.
- SOP Documentation: Develop, maintain, and update Standard Operating Procedures (SOPs) for training coordination processes and administrative workflows. Ensure documentation is clear, accessible, and aligned with organizational standards and best practices.
- Event Planning: Assist in planning and organizing educational events, workshops, and conferences.
- Collaboration: Work closely with Education Services Leadership, Trainers, Lab System Architects, Curriculum Developers, and other team members to ensure the successful delivery of educational programs.
WHAT IT TAKES
- Bachelor's degree in Education, Business Administration, or equivalent experience in a related field.
- Minimum of 2-4 years of experience in program coordination, project management, or a related role, preferably in the education or software and services industry.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Experience in creating and maintaining SOPs or process documentation.
- Ability to multitask and manage multiple projects and priorities simultaneously.
- Detail-oriented and proactive problem-solving abilities.
- Familiarity with educational program management and coordination.